Here's a little post about my recent experience with customer service, or rather the lack of it, in Batam. I've been holding off on posting this for a while because I was worried about sounding grumpy. My actual intention is that you'll be able to compare my experiences here with yours elsewhere, and perhaps appreciate good customer service that little bit more next time you get it! In my experience, customer service in America is (usually) excellent, especially in Iowa; Iowans are lovely. In the UK, customer service is mediocre at best, but as a Brit I felt secure in my ability to complain politely if there was a problem, and to get a satisfactory result. In Germany, customer service was often apalling. I must stress that this may have been down to the foreigner factor - I'm not sure how Germans treat their own, but in my experience servers were often rude and strangely sensitive, as though providing a customer with what they wanted caused them personal pain. Like th
Hello there. It's been a while, hasn't it? I'll spare you my excuses for not blogging in four months, as blogging about not blogging is rather redundant, wouldn't you agree? Instead, let's just focus on the reason for my writing resumption: VOLUME. A while ago some flashing blue, red and green lights appeared on a tree-covered hill a few miles away from our house. For some time we pondered as to what was up there: a restaurant? a hotel? a private home occupied by someone who likes living in a flashing house? Then, one lovely, quiet, still, calm and peaceful night, our curiosity was killed, and our eardrums took a good beating too: the lights belong to a karaoke bar. Now don't get me wrong, I love a good karaoke session, especially here in Batam where renting a karaoke booth is one of only a handful of 'things to go and do' with your mates. However, the flashing blue lights on the hill don't belong to cute little reasonably soundproofed karaoke boot